Effective Date: 27/09/2023
Introduction
At Rosa Bullion Pty Ltd (“Rosa Bullion,” “we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you interact with our e-commerce platform and services.
By using the Rosa Bullion website and engaging with our services, you consent to the practices described in this Privacy Policy. Please take the time to review this policy carefully and contact us if you have any questions or concerns.
Information We Collect
- Personal Information: When you create an account, place an order, or communicate with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Transaction Information: We collect information related to your purchases, including order details, payment history, and shipping information.
- Website Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. We may use cookies and similar technologies for this purpose. You can manage your cookie preferences through your browser settings.
- Communication Information: If you contact us, we may retain records of your communication, including email correspondence and customer support inquiries.
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Order Processing: To process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
- Account Management: To create and manage your account, including account verification and password resets.
- Personalization: To personalize your shopping experience, including product recommendations and tailored content.
- Analytics and Improvement: To analyze website usage, improve our services, and enhance user experience.
- Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
- Legal Compliance: To comply with legal requirements, respond to legal requests, and protect our rights and interests.
Information Sharing
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, and marketing partners.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, and protect our rights and safety.
- Business Transactions: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of the transaction.
Your Choices
You have the following rights regarding your personal information:
- Access: You can access and review your personal information by logging into your account.
- Correction: You can update or correct your personal information through your account settings or by contacting us.
- Deletion: You may request the deletion of your account and personal information. We will comply with such requests, subject to legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information without parental consent, please contact us, and we will take appropriate action.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will be posted on our website with the effective date.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Rosa Bullion Pty Ltd
info@staging.rosabullion.com.au
Effective Date: 27/09/2023